It seems that instead the support staff are ignoring it.Depending on where you purchased the game, follow the instructions below to download (or download updates for) the game. They should be able see all them commentors on the store page for both DLC’s have negitive post about not being able to access the DLC’s When tried and tried and tried and couldn’t access the DLC’s I asked for a refundĪnd they refused and claimed I was able to play the contentĮven though the content shows a Locked symbol and that when trying to access the united states or the royal african DLC’s Purchasing a DLC or two DLC’s within 24 hoursĪnd not being able access them, then sending a support ticket for the two DLC’sĪsking for a Refund after trying multiple options that were offered about how fix it from a link they offerd

Sending a support ticket last night was useless to I even also uninstalled game and DLC’s spent over 10 hours redownloading and installing the game which from around 11:48pm PST to about 10:36 am today it finished installing

gif) or VIDEO (.mp4, YouTube link) that highlights the problem.Įven though installed them both DLC’s and even tried to under the windows store app also tried install the dlcs there are uninstalling them I m allowed access to African Royals DLC and play all its content. What was SUPPOSED to happen if the bug you encountered were not present? Try to choose an African civilization… you don’t, it’s locked.Launch the game Age of Empires III Definitive edition.Install entirely Age of Empires III Definitive edition and African Royals DLC.List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive! 100% of the time / matches I play (ALWAYS).How often does the issue occur? CHOSE ONE DELETE THE REST! But all content of this African DLC is locked and unplayable in game. I own the African Royal DLC, because I bought it on Microsoft store, I can download and install it. I’m not allowed to play African Royals DLC, but I bought and installed it.ĭESCRIBE THE ISSUE IN DETAIL (below).

These details are CRITICAL DO NOT skip them or your issue may not be reviewed.

Download aoe3 african royals